Thank you Nick for taking our call in regards to purchasing the replacement door handle for our patio door. You were very helpful and very patient to us. We appreciate that and also your knowledge of your product and service. Also, we are very grateful with your offer to call you back in the event that we may need help in installing it.
We just want to thank Matt for all his help in ordering a replacement patio door handle and stepped us thru the installation when my husband was having a issue with the install. Matt went over and above trouble shooting the problem and my husband was able to successfully complete the installation. Without his help we would not have been able to figure out what my husband was doing wrong. We feel that he is an exemplary employee who are rare today. Please give Matt our heartfelt thanks for helping us.