Multipoint Lock Identification

Finding the correct multipoint door lock replacement can be difficult because many locks look similar but have different measurements, gearboxes, locking points, faceplate widths, handle spacing, and backsets. If you are not sure which multipoint lock, gearbox, handle set, key cylinder, or replacement part you need, our identification form can help.

Use the form below to submit clear photos and measurements of your existing multipoint lock. We review the information you send and help match the correct replacement hardware whenever possible.

The best way to identify a multipoint lock is by combining photos with accurate measurements. Helpful details include the lock brand, door manufacturer, faceplate finish, faceplate width, overall lock length, door height, backset, handle PZ spacing, handle height, deadbolt throw, and the type of locking points used on the door.

Many multipoint locks have markings stamped or engraved on the metal faceplate. The faceplate is the long metal strip that runs along the edge of the door and covers the lock mechanism. If no markings are visible, markings may sometimes be found after removing the lock from the door.

Depending on the problem, you may need a complete multipoint lock replacement, a replacement gearbox, a handle set, key cylinder, hinges, shootbolt parts, hooks, rollers, latchbolts, or other door lock hardware. Common symptoms include a lazy handle, handle spinning, the door not locking, key cylinder issues, broken hooks or rollers, or a door stuck in the locked position.

We carry and help identify many common multipoint lock brands used on residential entry doors, patio doors, French doors, and swing doors. These include Hoppe, G-U / Ferco, Fuhr, Winkhaus, Ashland, AmesburyTruth, Andersen, Marvin, Pella, Roto, Giesse, Lockmaster, AGB, and other multipoint door lock systems.

Because many multipoint locks look similar, the brand name alone is not always enough to identify the correct replacement. The same brand may have different backsets, faceplate widths, handle heights, PZ spacing, locking points, gearbox styles, and overall lock lengths. That is why photos and measurements are important when matching a replacement multipoint lock or gearbox.

Multipoint door locks are used by many door and window manufacturers, including Pella, Marvin, Andersen, Jeld-Wen, Weather Shield, Caradco, Pozzi, Therma-Tru, and other door brands. In many cases, the door manufacturer is different from the lock manufacturer. For example, a door may be made by one company but use a Hoppe, Fuhr, G-U / Ferco, Winkhaus, Ashland, AmesburyTruth, or Roto multipoint lock system.

If you know the door manufacturer, include it on the identification form. If you are not sure, upload photos of the lock edge, handle area, faceplate markings, and any labels or stamps on the door. This can help us determine whether you need a complete lock, replacement gearbox, handle set, cylinder, hinges, or another multipoint door hardware part.

Clear photos and accurate measurements help us respond faster and improve the chance of matching the correct replacement part. If you are unsure about a measurement, submit the form with as much information as possible and include clear photos of the lock.

Submit Lock Identification Request