Nick, I didnt want to log into your site....BUT you are terrific! My door needed a new lock and handle mechanism. The Hoppe manufacturer sent me to you. Last week I called with a string of numbers that was meaningless to you. You spent a lot of time with me getting me to measure parts, send photos, and answer questions. Once satisfied you shipped the parts to me. They arrived Friday and were installed today. Everything is perfect. Thank you for being such a patient and exacting diagnostician ! Carolyn
Perfect adjustment. Service is always 5 stars.