> Truth Hardware - - Mortise Lock 16-397SS
Average rating based on 23 review(s)

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I have an old sliding door that opens onto my patio. It is in excellent shape but the locking mechanism was worn out. I ordered the stainless steel replacement lock-set and it was an identical replacement part except being stainless steel. Fits perfectly and will never rust being SS. Thanks folks. Ralph Ledger

Rated by Ralph Ledger

Item was delivered in was received in only 3 days after order was placed. The installation was made easy by the direction of the gentleman who processed the order.. Thank you Your company did an outstanding job Paul Hamilton DUBLIN, CA 94568

Rated by Paul Hamilton

Very Happy with the product and your service. It took a long time to look at all the variations of those locks before I found the right one.

Rated by Darrell Mantei

Great service, Ordered the part and got it in three days. Installed and worked like a charm. Could not be more happy. Web site was easy to negotiate and there was enough information on the pieces to figure out what one I needed. The Pictures and measurements were spot on.... Thanks.

Rated by Gerard Joyce

I ordered 10 of these mortise locks for our hurricane sliders. They arrived quickly and are very sturdy. The action of the lock is very smooth.

Rated by Nick Mintier

Good quality, easy to install.

Rated by Julie Martin

This part was just what I needed and the guys walked me through the purchase and the installation.

Rated by Holcombe Mcleod

Easy in and out fix to get out slider door back in shape! Thanks for the fast service!

Rated by Gano Thomas

I would like to say that the guys I spoke to on the phone didn't even need a picture to know exactly what type of lock I needed for my slider door. Very experienced and incredibly kind. I am very thankful and appreciate the help and fast delivery. I will be telling all of my customers about Window and Door Parts. Thanks again and may you be blessed! Sincerely Jerry Petrosky

Rated by Jerry Petrosky

Very fast service and the part worked perfectly.

Rated by Jim Davis

The locking mechanism on my sliding glass door quit functioning. I went to Lowe's and of course it's not an item they stock. So I went onto the WindowAndDoorParts.us website and found numerous mechanisms. What was great about the website is that they provided diagrams and measurements on the various mechanisms carried. I found one that matched what I had in hand, placed the order, and within 3 days I received the exact one I needed. I applaud this company for being precise on what they posted so I only had to order once to get the correct item. Thank you.

Rated by Bob Schive

Just to let you know the part was received yesterday and it was the correct part. Your website is very good in that it not only has a diagram of the parts but the measurements. This was very helpful in making sure I ordered the correct item.

Rated by Bob Schive
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