Exactly what the doctor ordered! Order process was painless and shipping was FAST!
Contacted Window and Door Parts with a Question. The response was fast and saved me money and a special order part!! Very Impressed and will order again when another part is needed.
Easy ordering, and was delivered on time.
I ordered parts for a multi-point Hoppe door hardware unit. WindowsDoorParts sent the wrong part but Nick quickly rectified the error with one phone call. They sent the correct part right away and USP picked up the wrong part with no additional cost to me. The part has been installed and the door is working great. I would order from this company again without hesitation. Dave
Nick at Window and Door Parts provided invaluable information for me to replace my multi-point lock. It was a difficult project to say the least but with his assistance I was able to get it done. The part fit perfectly (after shorting the bottom arm) and delivery was quick. all in all a great purchase.
Its the exact same lock. Nick helped me to pick the right model, and it works well. However, it doesn't look like brand new. There are some scratches on the gear box. It looks like a recycled or refurbished lock. I am a little concerned how long it can last. NOTE From the management: We do not sell used or recycled parts ever.